Examples of interpersonal skill training outcomes
It is a common misconception that the presence of one highly developed interpersonal skill is sufficient for personal and professional satisfaction.
Consider that even a highly intuitive communicator may fail in business simply because of an inability to listen actively as others are communicating.
Relying too much on one skill to the detriment of the others does not result in integral personal growth.
Interestingly, it is not always the development of an interpersonal skill that needs polishing. Instead, the intuitive process of knowing when to switch from one skill to another may be in need of improvement.
Outcomes of this type of soft skills training include the ability to exercise one skill over another, such as assertiveness instead of active listening.
Another training outcome could be the in-depth development of one soft skill that is lacking. Even those who are well versed in virtually all skills still benefit from occasional refreshers, in part because the skills need updating to remain germane to a changing society.
For example, if communication with others is a problem area, you may benefit from soft skills training that leads to an increased focus, eye contact and gesture management. Honing the ability to communicate concretely minimizes communication failures brought on by abstractions.
If you have trouble when making initial contacts in the business environment, outcomes include first impression management, business card usage and conversation control.
Deepening your understanding of psychology is another method for improving your social skills. In this setting, you focus more on the motivations of others than on the mechanics of your soft skills.
It may seem counterproductive, but actually greatly helps someone with adequate interpersonal skills to realize why they appear to fail in certain situations.
Against the backdrop of psychological training, you may learn about gauging an individual’s personal need for physical and emotional wellbeing or application of defense mechanisms in stressful situations.
This type of learning may take place with the help of classes, reading materials or workshops.